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Content


This lecture covers a selection of applications from the areas of banking, insurance, tourism, health care, and media distribution. Examples include IT applications for investment consultancy and securities trading, as well as payment transaction processing for banks, agency systems in the insurance industry, travel booking systems for airlines, and online services for magazines.

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Learning Targets


The students should

• get familiar with chosen tasks and functions of service providers,


• know and be able to assess different applications of ICS for these functions,


• be able to analyze problems from areas discussed, and


• be able to develop solutions for using ICS for service providers on their own.

All lectures are recorded and made available on StudIP.

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Schedule WS 2023/24