The professorship strives to develop excellent research that is based on practical issues and creates sustainable value for individuals, organizations and society. Do not hesitate to contact us! Chair of Smart Services
Chair of
Smart Services
The work focuses primarily on empirical-quantitative methods such as experiments and surveys, which enable an in-depth and comprehensive understanding of the respective research phenomenon. Depending on the research question, advanced qualitative and quantitative approaches are also used.
We realize our projects in collaboration with international research institutions and scientists in order to jointly generate innovative findings and drive scientific progress.
NEWS FROM THE CHAIR

New Editorial: Generative AI Is Neither Just Another IT Artefact nor a Colleague: Methodological Guidance for IS Scholarship

Prof. Dr. Martin Adam recieves teaching award from the University of Göttingen

Psychological risks in patient-LLM interactions: Poster at the Stanford AI+HEALTH Conference

Paper accepted at ICIS 2025
Do you have any questions?
Faculty of Business and Economics
Georg-August-Universität Göttingen
Platz der Göttinger Sieben 5
(Blauer Turm)
Secretary's Office in Room MZG 7.142
37073 Göttingen
Tel. +49 (0)551 / 39-26091
smartservices@uni-goettingen.de
27.12.2025
In our recently published online editorial in the Information Systems Journal we address the current dynamics surrounding generative AI in business informatics/IS research and provide concrete methodological guidance.
12.12.2025
We are delighted to announce that Prof. Dr. Martin Adam was awarded the central teaching prize in the category “Events with over 50 participants” at the annual academic ceremony of Georg August University in Göttingen.
10.12.2025
We are delighted to have been invited to present our research on human-AI collaboration in the healthcare context at the Stanford AI+HEALTH Online Conference
21.11.2025
We are happy to announce that a paper from our department has been accepted for this year’s International Conference on Information Systems (ICIS).








