The professorship strives to develop excellent research that is based on practical issues and creates sustainable value for individuals, organizations and society. Do not hesitate to contact us! Chair of Smart Services
    
    
        
            
                
                    
                         
 
                    
                    
                
            
            
                
                    
                        
                             Chair of 
Smart Services
                        
                    
                
            
        
    
    
        
            
                
                    
                        
The work focuses primarily on empirical-quantitative methods such as experiments and surveys, which enable an in-depth and comprehensive understanding of the respective research phenomenon. Depending on the research question, advanced qualitative and quantitative approaches are also used.
We realize our projects in collaboration with international research institutions and scientists in order to jointly generate innovative findings and drive scientific progress.
                    
                    
                
            
        
    
    
    
        
            
                
                    
                        
                    
                    
                
                
                    
                        NEWS FROM THE CHAIR
                            
                                
                                    
                                
                                
                                    
                                    New publication: What Alice in Wonderland tells us about GenAI
                                    
                                
                            
    
        
            
        
        
            
            New publication on “Generative AI and its Transformative Impact for Digital Platforms” in the Journal of Management Information Systems (VHB: A, FT50)
            
        
        
        
    
    
                                
                                    
                                
                                
                                    
                                    Success story from our chair's start-up course
                                    
        
        
        
    
    
        
            
        
        
            
            StIL funding of €5 million for (Gen)AI learning companion “GAIA”
            
        
        
        
    
                    
                
    
        
    
        
            
                
                    
                        
                            Do you have any questions?
                            
                            
                                
                                    
                                        
Faculty of Business and Economics
Georg-August-Universität Göttingen
                                        Platz der Göttinger Sieben 5
                                        (Blauer Turm) 
                                       Secretary's Office in Room MZG 7.142
                                        37073 Göttingen
                                    
                                    
                                        Tel. +49 (0)551 / 39-26091
 
                                        smartservices@uni-goettingen.de
                                    
                                    
                                
                            
                        
                    
                
            
        
    
    
    
    
    
    
12.08.2025
A new publication in the BISE Journal takes readers deep down the “rabbit hole” and explores human, organizational, and societal changes brought about by the use of GenAI. ”
23.06.2025
A new publication identifies and explains four transformative mechanisms of Generative AI for digital platforms.
16.06.2025
Julius Bremer (22) and Peter Naumann (24), both business administration students at the WiWi Faculty, won first place in the “Start-up potential” category of the LIFT-OFF 2025 competition with their platform developed in the “Founding an IT-based start-up” module with Prof. Adam.
25.04.2025
The academic landscape is facing significant challenges and opportunities in light of the rapid developments in the field of artificial intelligence. Students and teachers are increasingly using generative AI - but are coming up against limits.
 
 







