On air! Guests of the podcast “Chatbots and AI” – Part 2

Part 2 of the podcast with Melanie Schwede and Dr. Nika Meyer is now online on all common podcast platforms!



This episode picks up right where Part 1 left off. As Thomas Bahn, CEO of assono GmbH, shared on LinkedIn: "The first part of the interview has had a great start. The episode broke our record for the most listeners on the first day."

Curious? Here’s the first part of the podcast episode.



While the first part of the interview focused on how to design chatbots to convince consumers to make purchases, Part 2 delves into the following questions:


Should a chatbot reveal that it’s a chatbot?
When should a chatbot be humanized, and when is it better not to?
How should a chatbot handle mistakes?




Enjoy listening to the second part!



Spotify



Apple Podcasts